Shoen Library has published the findings from a service satisfaction survey conducted in late 2013 through an in-kind grant enabling the use of a standardized LibQual+ survey instrument.
Our librarians are available to proctor tests on weekdays from 9 a.m. to 5 p.m. in the reference desk area. It is the responsibility of the test taker to determine that the testing environment meets the requirements of the exam. A librarian will monitor time, provide a signature upon completion and mail materials. Postage is the responsibility of the student.
The student must coordinate with the reference desk staff to take a test and is responsible for providing any exam that will be taken. It is common for exams to be sent to the proctor, and the proctor will contact the student upon arrival of the testing materials. If the student does not follow up, the materials will be returned after one week. A photo ID must be presented before taking a test at the library.
- The librarians will not copy or retain any exams.
- Online tests may be taken at a PC in the reference area, but we are unable to make modifications or additions to the software on the library computers.
- We will hold your mobile device for you while you take the test.
- Absolute quiet and privacy is not guaranteed because others may be working in the area.