An essay by Dr. Jennifer Sasser, gerontology program director, was published in the International Journal of Reminiscence and Lifelong Learning in January 2015.
Communications faculty member Patti Lind has published a new book providing practical guidance to communicate effectively.
Communication at Work is a collection of short reflections written to help guide individuals through challenging situations at work and at home. Drawn from decades of experience coaching physicians, leaders and staff in the health care industry, Lind provides practical, down-to-earth suggestions on how to build better relationships, reduce tensions and talk through disagreements. The book is designed to stimulate personal reflection as well as discussions within work teams.
Topics such as establishing fundamental communication skills, listening, safety and security, conflict management and others are explained with the clarity of an expert communicator. Each chapter has a worksheet that helps readers to develop their own plan to turn ideas into skillfulness. The worksheets allow people to identify specific communication issues with co-workers, develop an approach to maximize their effectiveness, and document a reminder strategy so their new found skills can become productive habits.
Patti Lind is a founding partner of the Lind Consulting Group and long-time faculty member at Marylhurst University. Working as an independent consultant, she has spent the past twenty-seven years addressing communication and leadership issues within the health care industry and the unique challenges faced by its workforce. Lind holds degrees in communication from Boise State University and The Ohio State University.
Title: Communication At Work
Author: Patti Lind
Publisher: Inkwater Press
Pub date: June 2012
Price: $13.95, Kindle, $8.99
Availability: Amazon.com, BarnesandNoble.com, Inkwaterbooks.com